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bulb Expert connections

connecting your teams and your clients

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Monitor & Support

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Reducing Vulnerabilities, Maintaining Availability

No matter how your Network is Designed & Built component failure and adverse demands could affect service availability or performance – Design can mitigate the initial impact, but our 24x7x365 maintenance, performance monitoring and support care packages will give you peace of mind that the cause is addressed and the impact minimised.

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What We Do:

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What You Get:

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Secure

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Check, Backup & Patch

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Scalable

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Designed & Monitored

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Available

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We’ll Know If Not

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Case Study

Our client is a major player in the Cloud Services and IT solutions arena – with over 30,000 employees worldwide their talent is incredible but sometimes a trusted Partner brings something extra.

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Situation, Intervention & Outcome

[/vc_column_text][vc_empty_space height=”10″][mkd_accordion_holder layout=”accordion”][mkd_accordion icon_pack=”” title=”The Situation”][vc_column_text]Our client is a major player in the Cloud Services and IT solutions arena – with over 30,000 employees worldwide their talent is incredible but sometimes a trusted Partner brings something extra. ISUMO enhance the and supplement our client’s technical teams to deliver Video Conferencing services to over 10,000 users globally. The structure, capacity, monitoring and maintenance of the core network is a key component of the stability and availability of the Video Conferencing service.[/vc_column_text][/mkd_accordion][mkd_accordion icon_pack=”” title=”ISUMO Intervention”][vc_column_text]For over 10 years we have provide our client with maintenance and support services for all aspects of the security & network including Management of the DC for the Video Conferencing core network infrastructure which is all hosted in the U.K for the global operation.[/vc_column_text][/mkd_accordion][mkd_accordion icon_pack=”” title=”The Outcome”][vc_column_text]A core business service is delivered on a resilient scalable platform with no unplanned downtime and and high levels of service quality. Our client meets it’s clients expectations.[/vc_column_text][/mkd_accordion][/mkd_accordion_holder][/vc_column][/vc_row][vc_row content_width=”grid” content_aligment=”center” disable_margin_on_row=”no”][vc_column][vc_empty_space height=”40px”][vc_column_text]

Download Care Package Details

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The Care Packages offered by ISUMO are per device and come in 3 flavours – Essential, Preferred and Elite. We are confident there is a package to suit, but if not we can create a bespoke care plan.

[/vc_column_text][vc_empty_space height=”20px”][mkd_button size=”medium” type=”” target=”_blank” icon_pack=”” skin=”” font_weight=”” text=”DOWNLOAD PDF” link=”https://isumo.com/wp-content/uploads/ISUMO-Network-Care-Levels-Explained.pdf”%5D%5B/vc_column%5D%5B/vc_row%5D%5Bvc_row disable_margin_on_row=”no”][vc_column][vc_empty_space height=”100″][/vc_column][/vc_row][vc_row disable_margin_on_row=”no” css=”.vc_custom_1499690307965{background-color: #32b140 !important;}”][vc_column][mkd_call_to_action full_width=”yes” content_in_grid=”yes” grid_size=”75″ type=”normal” show_button=”yes” button_size=”big_large” button_hover_animation=”no” button_icon_pack=”” skin=”” button_text=”0207 871 1477″ button_link=”tel:02078711477″ button_color=”#ffffff” button_hover_color=”#ffffff” button_background_color=”#1d7d28″ button_hover_background_color=”#1295c9″]

We can achieve loads in 30 minutes with a hot beverage and an open mind – call/click to book a no obligation, no sales chat

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IF SUPPORT & MAINTAIN IS YOUR THING

We are happy for a no obligation chat about current vs desired and to work with you to create a solution that gets the thumbs up

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